Your New Helpdesk

General 15

• Barracuda Archive Search (Web)
• TE Teams Office Maps User Guide
• Bundledocs SSO issue
• Ringcentral Keypad off screen
• Barracuda Shared Quarantine access

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Mattersphere 12

• SDLT submissions error
• Unhandled Exception error
• Object reference not set to an instance of an object
• How to clear the Mattersphere cache
• Missing Mattersphere Connect button- Outlook/Word/Excel

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Microsoft Office - Word Outlook Excel Teams OneDrive 9

• Clearing mailbox items
• Sending large files by OneDrive
• Booking a Meeting Room
• Outlook task search issue
• Opening a calendar

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PDFs 6

• Blank Save As menu in Adobe PDF
• Changing PDF default program to Adobe
• Adding Signature to PDF
• Converting Files to PDF's
• Converting a PDF to Word

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Diktamen 5

• Diktamen - reverting a dictation to the author
• Saving a draft dictation
• Filtering dictations by Author
• Unlocking a completed dictation
• Diktamen Mobile app

Zivver 1

• Zivver Guide

Mattersphere 9

• Link Minerva file to Mattersphere
• License Manager download credentials
• Error When User Tries to Create a Chit
• Fix for OMS Shortcut (Save Files from Desktop to MatterSphere
• Close file on OMS

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