Click on a link or button in their quarantine digest email (Manage Quarantine, View Message Log, Deliver,
Allow List, Block List) or manually log into Email Gateway Defense https://ess.barracudanetworks.com/.
You are prompted to sign into Email Gateway Defense.
Enter a shared inbox or distribution list email address in the Email Address field and click Next:
Click Email a temporary passcode to send a passcode to the shared mailbox:
You will receive an email to the shared inbox with the temporary passcode. Copy and paste the passcode into
the Temporary passcode field. Note that passcodes are case sensitive.
Click Sign in
You are now logged into your Message Log and can manage your quarantine emails. You can also use
the Deliver, Allow List, Block List buttons in the quarantine digest email as normal.
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